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Power on
Install the battery
- Install a CR2032 battery.
- Make sure the positive (+) side faces upward.
- Listen for the startup beep.
After startup, SiNE Tag can enter pairing mode.
SiNE Tag / Online Guide
SiNE Tag
Apple Find My Online Guide
Set up your SiNE Tag, use Apple Find My, reset the tag, and replace the battery.
Start here
Getting Started
Power off
Remove the battery
Removing the battery powers off SiNE Tag. Reinstalling it is a normal power cycle and is different from a factory reset.
Apple Find My
Connect to Apple Find My
Before pairing
Install the CR2032 battery, wait for the startup beep, and keep SiNE Tag close to your iPhone.
- 1Open Find My
Open the Items tab.
- 2Add an item
Tap the Add button, then choose Add Other Item.
- 3Connect SiNE Tag
When SiNE Tag appears, tap Connect.
- 4Name the tag
Enter a name, select an emoji, and tap Continue.
- 5Register and finish
Continue to register SiNE Tag to your Apple Account, then tap Finish.
Pairing no longer available?
View Apple’s current instructions
Remove and reinstall the battery. After the startup beep, try pairing again.
Everyday use
Find Your Item
Location
View location
Open Find My → Items → SiNE Tag to view the available location and last update information.
Nearby
Play Sound
When SiNE Tag is nearby and reachable, use Play Sound to help locate it.
Lost item
Show contact information
Find My provides options for marking a supported item as lost and showing contact information. Follow the current onscreen instructions.
Apple Account
Remove from Apple Find My
Remove SiNE Tag
- Open Find My, then open Items.
- Select SiNE Tag.
- Choose Remove or Remove Item, according to the current iOS interface.
- Follow the onscreen instructions.
What happens next
When SiNE Tag is nearby, the tag beeps after it is removed and remains powered on in pairing mode.
If it does not appear for pairing, remove and reinstall the battery, wait for the startup beep, and try again.
Transferring SiNE Tag to another person
View Apple’s current removal instructions
Before SiNE Tag can be used with another Apple Account, the previous owner must remove it from their Apple Account. A factory reset does not replace account removal.
Start fresh
Factory Reset
Before resetting
If you are giving SiNE Tag to another person, first remove it from the previous owner’s Apple Account in Find My. Factory reset and account removal are separate operations.
User-accessible reset
Reset SiNE Tag
- Remove and reinstall the battery 5 times within 30 seconds.
- Each reinsertion produces a beep.
- After the fifth cycle, listen for a longer and different beep. This confirms that the factory reset is complete.
- SiNE Tag can then be prepared for pairing again.
Removing and reinstalling the battery once is a normal power cycle. It is not a factory reset.
Replaceable CR2032
Replace the Battery
Battery replacement
- Rotate the battery cover counter-clockwise to unlock it.
- Remove the old battery.
- Install a new CR2032 battery with the positive (+) side facing upward.
- Confirm that SiNE Tag gives a startup beep.
- Rotate the battery cover clockwise to lock it.
Quick checks
Troubleshooting
SiNE Tag does not appear in Find My
- Keep it close to the iPhone.
- Confirm the CR2032 battery has power.
- Remove and reinstall the battery.
- Wait for the startup beep, then try Add Other Item again.
- Confirm it is not still registered to another Apple Account.
No startup beep
- Check that the positive (+) side faces upward.
- Check the condition of the CR2032 battery.
- Reinstall the battery.
- If there is still no beep, contact support.
Cannot pair after removing it
Reinstall the battery, wait for the startup beep, and retry pairing.
New owner cannot add the tag
The previous owner must remove SiNE Tag from their Apple Account. Factory reset alone does not replace this step.
Check whether SiNE Tag is operating
Place the back side facing upward for about 5 seconds, then turn the front side upward for about 5 seconds. A beep indicates that the device is operating.
Common questions
FAQ
What battery does SiNE Tag use?
SiNE Tag uses a replaceable CR2032 battery.
Does SiNE Tag require a SiNETAG app?
No. It works with Apple Find My on compatible Apple devices.
What should I do if SiNE Tag no longer appears for pairing?
Remove and reinstall the CR2032 battery, wait for the startup beep, then try adding it again.
Can I give SiNE Tag to another person?
Yes. The previous owner must first remove it from their Apple Account. Then follow the reset and pairing instructions as required.
Is factory reset the same as removing SiNE Tag from my Apple Account?
No. They are separate operations. Remove SiNE Tag from the previous owner’s Apple Account before transferring it.